Intelligent invoice processing at scale with AI + OCR
CEI implemented an AI-powered solution to automate invoice processing, reduce manual effort, and accelerate cycle times across a large vendor ecosystem.
8–9 weeks → ~5 minutes
Invoice processing time
80%+
Extraction accuracy
100+
Vendors auto-formatted
Company Overview
A large U.S.-based utility provider serves more than 600,000 customers and manages a broad network of vendors that support critical operations. This results in a high volume of invoices processed through the Accounts Payable function.
The Challenge

Manual processing burden
Invoice cycle times extended up to 8–9 weeks

Inconsistent formats
Hundreds of vendors using different invoice structures

Low extraction reliability
Existing systems failed to capture key data fields consistently

Operational inefficiency
Heavy reliance on manual entry and validation
The Solution
CEI implemented an AI-driven invoice processing solution using Azure-based OCR and document intelligence capabilities. The system automatically identifies vendors and extracts key invoice data across a wide range of formats. The solution integrates directly into Accounts Payable workflows, eliminating manual input and ensuring consistent handling of vendor invoices.

Results
8–9 weeks → ~5 minutes
Significantly reduced invoice processing cycle time
80%+ accuracy
High consistency in extracting data across diverse invoice formats
100+ vendors processed
Standardized formatting and processing across the vendor base
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