Create Composable Digital Experiences that Drive Action with Sitecore
Powering Digital Experiences That Increase Engagement and Growth
Customer engagement is the measure of digital success — not platform adoption. Sitecore enables it; execution determines it. Activate personalization, 1‑to‑1 marketing, and high‑impact digital experiences through Sitecore consulting designed for scale, governance, and longevity.
Powering Digital Experiences That Increase Engagement and Growth
Many organizations deploy Sitecore successfully — fewer translate it into sustained engagement and growth. The gap is rarely the platform itself. It’s how strategy, delivery, and operating models come together after implementation.
As a Sitecore Partner since 2015, CEI brings more than 20 years of experience delivering digital marketing and CMS solutions, applying Sitecore where it creates the most leverage: customer experience, revenue impact, and operational efficiency.
Each engagement begins with strategic planning to align marketing goals to Sitecore’s capabilities, followed by tailored delivery — from OrderCloud for complex, high‑volume ordering to the Experience Platform for engaging, omnichannel experiences. The work continues well beyond launch, ensuring the platform evolves as business needs change.
Applying AI Across Sitecore for Intelligent Digital Experiences
Digital experience platforms succeed when relevance, speed, and consistency work together. As an enterprise AI consulting and systems integration partner, CEI applies AI across Sitecore content, experience, analytics, and commerce environments to improve personalization, streamline content operations, and turn engagement into measurable business impact.
Our Sitecore Expertise
The most important Sitecore decision isn’t which features to enable — it’s how to sequence them without locking teams into rigid architectures or stalled roadmaps.
Every engagement is guided by a strategic planning session that aligns marketing priorities to Sitecore’s capabilities. From composable digital experiences to commerce and personalization, the roadmap is designed to support change, adoption, and long‑term flexibility rather than short‑term activation.
Experience Platform (XP) and XM Cloud
When Sitecore XP and XM Cloud are implemented effectively, customer interactions stop feeling fragmented. Content responds to behavior. Journeys adapt in context. Experiences remain consistent across channels.
XP and XM Cloud unify content, data, analytics, and automation into a single experience foundation — allowing personalization to operate continuously rather than as isolated campaigns. The result is stronger engagement, improved conversion, and experiences that remain relevant as expectations evolve.
Sitecore OrderCloud
Commerce complexity rarely comes from storefronts alone. It comes from pricing models, order workflows, integrations, and scale requirements that traditional platforms struggle to support.
Sitecore OrderCloud addresses this through an API‑first, headless architecture designed for B2B, B2C, and B2X commerce. Implementations focus on integrating commerce capabilities into existing ecosystems — enabling custom ordering experiences while preserving flexibility for future growth.
Cognitive Search
Search is often where digital experiences quietly fail. When users can’t find what they need, engagement drops long before conversion is even possible.
Cognitive search strategies apply AI and machine learning to improve relevance, guide navigation, and reduce friction across complex content environments. The focus stays on helping users move forward quickly and intuitively — rather than forcing them to adapt to the platform.
DevOps & CI/CD Pipelines
Slow releases, manual deployments, and environment drift are delivery problems — not platform limitations.
CI/CD pipelines establish a foundation for continuous delivery, enabling Sitecore teams to release changes faster, reduce risk, and maintain quality as complexity grows. This delivery model supports innovation without sacrificing governance or stability.
Sitecore Managed Services
Sitecore doesn’t become complex overnight — complexity accumulates as usage grows, teams expand, and expectations rise.
Managed services address the full platform lifecycle, including infrastructure, configuration, application management, functional enhancements, and continuous maturation. Support scales alongside demand, ensuring the platform remains reliable, secure, and aligned to business priorities rather than becoming technical debt.
Our Strategic Approach
Platform success is measured by outcomes, not activation.
Sitecore initiatives are aligned to customer experience, revenue impact, and operational efficiency from the outset — with execution designed to deliver value quickly and remain sustainable at scale. Strategic advisory and disciplined delivery operate together so early decisions continue to compound rather than constrain progress.
Advisory Services
- Digital Experience Strategy
- Implementing Planning & Strategy
- Personalization Strategy
- Content Strategy
- Upgrade & Migration Strategy
- Customization & Technical Advisory
- Training & Consultation
Implementation Services
- Installation & Configuration
- Customization & Development
- Search Engine Optimization (SEO) Services
- Security Audits & Compliance
- Analytics & Reporting
- User Training & Adoption
Managed Services
- Hosting & Infrastructure Management
- 24/7 Monitoring & Support
- Security Management
- Backup & Disaster Recovery
- Upgrades & Patch Management
- Content Management & Publishing Support
Business Transformation You Can Quantify
20 years
CMS/digital marketing delivery
350+
Components developed
18%
Average reduction in project costs
45%
Increase in developer productivity
Sitecore 9.2 & 9.3: Support Ending Soon – Plan Your Upgrade
Upgrade now to realize enhanced performance, security, and innovation—avoid the operational and compliance risks of unsupported Sitecore versions
Client Success Stories
Enriching Global Website Migration with Sitecore
Challenge: A global enterprise needed to migrate multiple regional websites to a unified Sitecore platform without disrupting operations or losing SEO equity during transition.
Solution: CEI executed a structured migration with automated content mapping, multilingual support, and Sitecore best practices for governance, security, and performance optimization.
Impact: Seamless migration across regions, improved content consistency, faster page loads, and reduced operational overhead, enabling future scalability and global brand alignment.
Enhancing Site Performance and Digital Experiences with Sitecore
Challenge: Slow site performance and inconsistent experiences across channels were impacting engagement, conversions, and overall customer satisfaction metrics.
Solution: CEI optimized Sitecore architecture, implemented advanced caching/CDN strategies, and enabled personalization for relevant content delivery across multiple digital touchpoints.
Impact: 40% faster load times, higher engagement, measurable uplift in conversion, and improved brand perception through tailored experiences and seamless navigation.
Creating Unique Digital Experiences and Long-Lasting Relationships with Sitecore
Challenge: The client needed a scalable way to personalize journeys and strengthen customer relationships across diverse touchpoints and multiple regions.
Solution: CEI leveraged Sitecore XP to integrate CRM data, design customer segments, and enable real-time personalization and marketing automation workflows.
Impact: Increased retention and repeat engagement, improved satisfaction scores, and a scalable foundation for future digital initiatives and omnichannel strategies.
Deploying Sitecore OrderCloud for eCommerce Enablement
Challenge: A retailer needed a modern eCommerce platform to manage complex catalogs, streamline orders, and support rapid scale for growing demand.
Solution: CEI deployed Sitecore OrderCloud with custom APIs, payments, inventory, and secure workflows for omnichannel commerce and real-time updates.
Impact: Faster order processing, reduced operational friction, improved customer satisfaction, and a robust platform ready for future digital commerce expansion.